Klarna

Frequently Asked Questions

FAQ - Buyer's Guide

How much is delivery and how long will it take?

Delivery is a free next day service across most of the UK. Orders with cleared payments by 3pm on a working day will usually be despatched the same day for next working day delivery. Please note that all deliveries are reliant on courier performance.

Please visit the Delivery Page for further information.

What are the differences between licensed and budget ride on cars?

Licensed vehicles are manufactured under supervision from the parent car company’s engineers. These brands include Ferrari, Mercedes, Lamborghini, Ford etc. The build quality, paintwork and electrics are of a higher standard and are noticeably better than the budget range.
Whilst the build quality might be lower the budget ride ons are great value for money and are packed with features such as, lights, remote control, music systems and more.
Please bear in mind that most ride ons are manufactured with plastic panels that are screwed together, there may be small indentations on panels where the screws are attached below the car.

What are the differences between 6 and 12 volt ride on cars?

The main differences are weight or age range, the surfaces they can drive over, run times and speed. 12 Volt ride on cars will perform better on flat surfaces such as tarmac although they will still operate on most surfaces such as grass and gravel, 6 Volt ride on cars are only for use on flat hard tarmac surfaces. 12 volt cars will generally take more weight so will operate at a higher age range. 3-5 years for 6 volt and 3-7 or 8 years for 12 volt. Age ranges are only estimated as children vary in shape and size. On average 6 volt cars will operate for 30-60 minutes, 12 volt cars will on average operate for 45-120 minutes. These run times are variable estimates and the duration of use following a full charge will vary on factors such as charging times, condition of battery, the surface that the car is being driven over and user weight. A 6 volt battery will operate the ride on at about 3mph. A 12 volt will go about 5mph.

I've seen some other models on different websites that aren't on Kids Cars Direct, why is this?

There are many companies importing ride on cars that don't have the required European safety certificates. The chances are if it's not on our website then it might not meet the necessary safety standards.

Is there much assembly required?

This will depend on the model, but the worst case would be 45-60 minutes. Most cars take 15-30 minutes to assemble and the assembly process is detailed in the provided instruction manual.

Assembly could include installing parts such as the seat, steering wheel, wheels, windscreen, roll bar and wing mirrors.

Can I leave the battery on charge?

No, Battery charge time must not exceed 10 hours or permanent damage to the cells will occur. The battery should also be charged every month when not in use.

How do I maintain my battery?

We recommend charging the battery for no longer than 6 to 8 hours per charge and at least once a month even if the car is not in use. This is because the batteries are perishable items, the lifetime of a battery will vary on how it has been maintained.

What are the best surfaces for my ride on car to operate on?

12 Volt ride ons will go on most surfaces (tarmac, grass, gravel etc) 6 Volt ride ons are only for use on flat hard tarmac surfaces.

How fast will my ride on car go?

This will depend on the battery power and the surface. A 6 volt battery will operate the ride on at about 3mph. A 12 volt will go about 5mph.

How does a remote control car work?

Some models come with parental remote controls. This means the car can be operated by an adult with full control of the steering and forward or reverse direction. All of these cars also have a foot pedal for the child to operate themselves when they are able to do so.